Doccio guides
Questions about Australian online healthcare
Find answers about Australian telehealth, medical certificates, eScripts, Medicare, referrals and tests.
Talk to a doctor $59
Online consultations available during service hoursBy Doccio Clinical Team · Sources reviewed September 2026
Direct answers to common questions about certificates, telehealth, prescriptions, pharmacies and tests. Each article links to Australian sources and relevant services. Individual clinical decisions remain with the treating doctor.
Explore the guides
Do I Need a Medical Certificate for One Day Off?Can a Medical Certificate Cover an Earlier Date?Can I Take Sick Leave for My Mental Health?Can My Employer Contact My Doctor About a Certificate?Does a Medical Certificate Need to Include My Diagnosis?Who Can I Take Carer’s Leave For?Do Casual Employees Need Medical Certificates?Can I Use Sick Leave for a Medical Appointment?Can I Use Sick Leave During Annual Leave?Can I Take Sick Leave When Working From Home?How Do I Prepare for a Telehealth Appointment?Is Phone or Video Better for Telehealth?Do I Need a Medicare Card for an Online Doctor?Can I Use an Australian Online Doctor Overseas?Are Online Doctor Consultations Private?Can My Child See an Online Doctor?When Do I Need an In-Person Doctor Instead of Telehealth?Can an Online Doctor Give a Specialist Referral?How Long Does a Specialist Referral Last?Can I Use My Referral for a Different Specialist?What Do I Do If I Lose My eScript Token?Can I Use eScript Repeats at a Different Pharmacy?How Long Is an eScript Valid in Australia?Can Someone Else Collect My eScript?Can I Use an eScript Without a Smartphone?Is a Photo of a Paper Prescription an eScript?Is a Repeat Prescription the Same as a New Prescription?What If the Pharmacy Is Out of Stock?Can an Online Doctor Renew an Expired Prescription?Can I Get a Prescription Without a Consultation?Can an Online Doctor Order Blood Tests?Do I Need to Fast Before a Blood Test?Can I Choose My Pathology Provider?Who Follows Up My Blood Test Results?Can an Online Doctor Refer Me for a Scan?What If My Blood Tests Are Normal but I Still Feel Unwell?Does Medicare Cover Blood Tests After Telehealth?Can a UTI Be Assessed by Telehealth?Can I See an Online Doctor for Headaches?Can I Renew Contraception Online?Does Medicare Cover Online Doctors in Australia?How Do eScripts Work in Australia? Tokens & RepeatsAfter-Hours Online Doctors in Australia: Options & FeesAre Online Medical Certificates Valid in Australia?How do I book a Doccio consult or medical certificate?What happens after I submit a request to Doccio?Do I pay if the Doccio doctor can't help?How can an employer verify a Doccio medical certificate?Can a GP refer me for an ADHD assessment?Can I get an ADHD referral online?Do I need a referral to see a psychiatrist?How long is the wait for an ADHD psychiatrist?How much does an ADHD assessment cost in Australia?
References
Sources reviewed September 2026.
- Australian Government Department of Health, Disability and Ageing. Telehealth
Online consultations available during service hours
Ready when you are.
Start online in a few minutes. An Australian doctor reviews your request and gets back to you, usually within the hour.