Telehealth doctors in WA

Doccio is an online service with Australian-registered doctors, available to anyone located in Western Australia — Perth, the South West, the Mid West, the Pilbara, the Kimberley and the Goldfields.

Start now $59

Online consultations available during service hours

Areas covered

Perth
Mandurah
Bunbury and the South West
Geraldton
Kalgoorlie
the Pilbara and Kimberley

Doccio has no clinic address. Our doctors see people wherever they are in Western Australia.

Hours and after-hours care in WA

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Western Australia is two hours behind Sydney for most of the year, and three hours behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 6am–4pm in Perth for most of the year, and 5am–3pm over the summer months. After-hours pricing applies outside the Sydney window, so a late-afternoon request in WA is often an after-hours one.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Western Australia

What it's like here

Western Australia covers a third of the continent, and for people working in the regions or on rosters, getting to a practice during opening hours is often the hardest part. The time difference matters here more than anywhere else, so the hours below are worth reading before you start.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Western Australia that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

WA employers, TAFEs and universities accept an ordinary medical certificate as evidence for an absence, and every Doccio certificate carries a verification reference.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. WA has urgent care clinics and Medicare Urgent Care Clinics in Perth and several regional centres for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in WA

healthdirect — 1800 022 222, 24 hours a day, for free health advice from a registered nurse.

Places we cover in WA

Perth

Questions, answered

Is Doccio a clinic in Western Australia?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in Western Australia, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Western Australia?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT). Western Australia is two hours behind Sydney for most of the year, and three hours behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 6am–4pm in Perth for most of the year, and 5am–3pm over the summer months. After-hours pricing applies outside the Sydney window, so a late-afternoon request in WA is often an after-hours one.

How do I get my prescription filled in Western Australia?

Will my employer in Western Australia accept the certificate?

WA employers, TAFEs and universities accept an ordinary medical certificate as evidence for an absence, and every Doccio certificate carries a verification reference.