Doctor consult $59, 8am–6pm Mon–FriAfter hours $79See pricing
State

Telehealth doctors in TAS

Doccio is an online service with Australian-registered doctors, available to anyone located in Tasmania — Hobart, Launceston, the north-west coast and the rural parts of the state.

Online consultations available during service hours

Areas covered

  • Hobart
  • Launceston
  • Devonport
  • Burnie
  • the Huon Valley
  • the east coast

Doccio has no clinic address. Our doctors see people wherever they are in Tasmania.

Hours and after-hours care in TAS

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Tasmania keeps the same clock as Sydney, so those hours are your local hours all year.

Business hours 8am–6pm Mon–Fri

Using Doccio in Tasmania

What it's like here

Tasmania has some of the longest waits for a general practice appointment in the country, and a number of practices have closed their books to new patients. That makes an online option useful for the routine requests, while anything that needs an examination still belongs in person.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Tasmania that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Tasmanian employers, TasTAFE and the University of Tasmania accept an ordinary medical certificate as evidence for an absence. Every Doccio certificate carries a verification reference.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

  1. $191-day medical certificateA single day off work, study or caring duties.
  2. $292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.
  3. $59Doctor careA standard GP consultation, during business hours.
  4. $79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.
Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. Tasmania has Medicare Urgent Care Clinics in the main centres for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in TAS

healthdirect — 1800 022 222, 24 hours a day, for free health advice from a registered nurse.

Places we cover in TAS

Questions, answered

Is Doccio a clinic in Tasmania?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in Tasmania, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Tasmania?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT), which is your local time. Requests outside that window are handled at the after-hours rate.

How do I get my prescription filled in Tasmania?

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Tasmania that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Will my employer in Tasmania accept the certificate?

Tasmanian employers, TasTAFE and the University of Tasmania accept an ordinary medical certificate as evidence for an absence. Every Doccio certificate carries a verification reference.

Online consultations available during service hours

Care for Tasmania, without the waiting room.

Start online in a few minutes. An Australian-registered doctor reviews your request and gets back to you, usually within the hour.