Is this a private consultation?

Choose a private space where you can speak openly. The discussion is a medical consultation, not something routinely shared with an employer or partner. Ask about Doccio's privacy arrangements and tell the doctor if someone else is present during the appointment.

Do I have to show intimate images?

Do not send intimate photographs unless a clinician has explained why they are necessary and how they will be handled. An examination may instead require an in-person appointment. Tell the doctor about pain, changes or other concerns that may alter the assessment.

Can stress contribute to erection difficulties?

Psychological and relationship factors can contribute, but they should not automatically be assumed to explain every case. Discuss the pattern and relevant health history. [Healthy Male's guidance](https://healthymale.org.au/mens-health/erectile-dysfunction) describes how physical and psychological factors can overlap.

Will I need blood tests?

That depends on your symptoms and history. Testing should answer a relevant question rather than act as a standard package. Bring existing results and ask the doctor what a proposed test could clarify, including what would happen after the result.

Will the doctor provide the treatment I request?

Not necessarily. Suitability and safety come first, and more information may be needed. The doctor can explain their reasoning and alternatives. A consultation does not guarantee a prescription, a particular intervention or a specific improvement in symptoms.

How much is ongoing review?

Each doctor consultation is $59 during business hours or $79 after hours, including follow-up. External investigations, specialist care and pharmacy costs are separate. Discuss the likely review plan before proceeding and check [Doccio pricing](/pricing).

Discuss erectile dysfunction with an online doctor

An online erectile-dysfunction consultation lets you discuss erection difficulties privately with an Australian-registered doctor. Doccio looks at your symptoms and wider health rather than assuming one cause or offering a predetermined solution. Your doctor can review your history, discuss appropriate assessment and explain possible next steps. An examination, investigations or specialist input may be needed, and a consultation does not guarantee a particular treatment or prescription.

Book a confidential consultation

$59 AHPRA-registered doctorsOnline consultations available during service hours

Man sitting thoughtfully on the edge of a bed

Private online consult

Male GPs available

$59 Doctor consult

Common concerns:Difficulty getting erectionsDifficulty maintaining erectionsReduced firmnessInconsistent erectionsSexual confidence concerns

When telehealth may help

You want an initial discussion about recurring or troubling erection difficulties.
You can explain when symptoms occur and share relevant medical history.
You need to review previous assessment, results or a current management plan.
You want to understand whether further tests or an examination are needed.
You would prefer to begin a sensitive discussion from a private place.

When online care may not be enough

You have penile pain, a new lump, injury or a change that needs examination.
You have chest symptoms or a medical condition requiring urgent assessment.
Your history suggests further cardiovascular or hormonal assessment is needed first.
Persistent symptoms need specialist evaluation or a procedure.
You are seeking treatment without disclosing medicines or relevant health conditions.

When telehealth is not the right place

Some erectile dysfunction symptoms need in-person or emergency care. If any of these apply, don't book online:

Emergency care: an erection lasting around four hours or longer.
Urgent care: a painful prolonged erection, especially if worsening.
Emergency care: chest pain, severe breathlessness or collapse - call 000.
Urgent care: significant genital injury or sudden severe testicular pain.
Prompt in-person assessment: new penile curvature, a lump or persistent pain.

Call 000 in an emergency.

For urgent but non-life-threatening advice call healthdirect on 1800 022 222 (24 hours), or go to your nearest emergency department. Doccio doctors will always tell you if a request should be seen in person.

How your consultation works

Explain what has changed

Describe the difficulties, when they started and what you would like help understanding.

Review your wider health

Discuss relevant conditions, medicines, habits and any previous investigations or care.

Consider the next steps

Your doctor explains whether management, testing, examination or referral is appropriate.

Plan follow-up

Agree on how to review progress and what questions or symptoms should prompt another assessment.

What your consultation can cover

Your experience: whether symptoms are occasional or persistent, and how they affect you and your relationships.
Relevant health factors: existing diagnoses, medicines and previous clinical assessments that may inform the discussion.
Other concerns: whether desire, ejaculation, pain or fertility questions need a separate assessment rather than being labelled ED.
Investigations: whether an examination or pathology request would help assess relevant underlying factors.
Appropriate support: a discussion of options and their limitations, including whether another professional should be involved.
Continuity: what follow-up is needed and how to coordinate with your usual doctor where appropriate.

Book a confidential consultation

Understanding erectile dysfunction

Erection difficulties have different causes

Erectile dysfunction means difficulty getting or maintaining an erection adequate for sexual activity. It is not the same as low desire, ejaculation difficulties or infertility, although concerns can overlap. Healthdirect's overview explains these distinctions.

You do not need to use a particular label when booking. Describe what happens in your own words, including whether the difficulty is new, intermittent or becoming more frequent. This helps keep the assessment focused on your actual concern.

Wider health deserves attention

Physical health, medicines and psychological or relationship factors can contribute. Erection difficulties can also be associated with cardiovascular and metabolic conditions. Healthy Male's ED guidance explains why assessment should not focus only on the erection itself.

Tell the doctor about heart conditions, blood pressure, diabetes, recent operations and all medicines or supplements you use. Do not stop an existing treatment because you suspect a connection; ask for a review of the situation first.

Assessment may extend beyond a conversation

A doctor may recommend an examination or targeted tests depending on the history. The purpose is to answer a clinical question, not to request every available hormone or screening test. Healthdirect describes the assessment process.

Bring previous reports if you have them. Explain any treatment you have tried, where it came from and whether it caused unwanted effects. A new clinician needs an accurate picture rather than simply the name of the outcome you want.

A useful plan should fit the person

Management may involve addressing relevant health conditions, reviewing contributing factors or arranging psychological, relationship or specialist support. Healthy Male outlines why the appropriate approach differs between individuals.

You can ask about expected follow-up, alternatives and whether your usual GP should coordinate care. Doccio can consider a specialist referral where appropriate. You are paying for an assessment and discussion, not a promise of restored performance or access to a specific intervention.