Telehealth doctors in Cairns

Doccio is an online service rather than a Cairns practice. Our Australian-registered doctors can see anyone located in Queensland, including Cairns, the Tablelands and the Far North.

Start now $59

Online consultations available during service hours

Areas covered

Cairns city
Edmonton
Smithfield
Port Douglas
Atherton and the Tablelands
Innisfail

Doccio has no clinic address. Our doctors see people wherever they are in Queensland.

Hours and after-hours care in Cairns

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Queensland does not observe daylight saving, so from October to April our 8am–6pm Sydney weekday hours are 7am–5pm in Cairns.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Cairns

What it's like here

Cairns has a strong tourism and hospitality workforce on irregular shifts, and it is the service centre for communities several hours away. Both make an online option practical for routine requests.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Cairns that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Cairns employers, James Cook University and TAFE Queensland accept an ordinary medical certificate as evidence for an absence, with a verification reference on each Doccio certificate.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. Cairns has Medicare Urgent Care Clinic access for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in Cairns

13 HEALTH — 13 43 25 84, 24 hours a day, for free health advice from a registered nurse.

Questions, answered

Is Doccio a clinic in Cairns?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in Queensland, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Cairns?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT). Queensland does not observe daylight saving, so from October to April our 8am–6pm Sydney weekday hours are 7am–5pm in Cairns.

How do I get my prescription filled in Cairns?

Will my employer in Cairns accept the certificate?

Cairns employers, James Cook University and TAFE Queensland accept an ordinary medical certificate as evidence for an absence, with a verification reference on each Doccio certificate.