Doctor consult $59, 8am–6pm Mon–FriAfter hours $79See pricing
the Northern Territory

Telehealth doctors in Darwin

Doccio is an online service rather than a Darwin practice. Our Australian-registered doctors can see anyone located in the Northern Territory, including Darwin and Palmerston.

Online consultations available during service hours

Areas covered

  • Darwin city
  • Palmerston
  • Casuarina
  • Howard Springs
  • Humpty Doo
  • the rural area

Doccio has no clinic address. Our doctors see people wherever they are in the Northern Territory.

Hours and after-hours care in Darwin

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Darwin is half an hour behind Sydney for most of the year, and an hour and a half behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 7.30am–5.30pm in Darwin for most of the year, and 6.30am–4.30pm over the summer months.

Business hours 8am–6pm Mon–Fri

Using Doccio in Darwin

What it's like here

Darwin has a small number of practices for a widely spread population, and a lot of people work rosters that do not line up with clinic hours. For a repeat script or a short certificate, an online request removes the scheduling problem.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Darwin that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Darwin employers and Charles Darwin University accept an ordinary medical certificate as evidence for an absence, and each Doccio certificate carries a verification reference.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

  1. $191-day medical certificateA single day off work, study or caring duties.
  2. $292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.
  3. $59Doctor careA standard GP consultation, during business hours.
  4. $79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.
Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. Darwin has a Medicare Urgent Care Clinic and community health services for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in Darwin

healthdirect — 1800 022 222, 24 hours a day, for free health advice from a registered nurse.

Questions, answered

Is Doccio a clinic in Darwin?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in the Northern Territory, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Darwin?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT). Darwin is half an hour behind Sydney for most of the year, and an hour and a half behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 7.30am–5.30pm in Darwin for most of the year, and 6.30am–4.30pm over the summer months.

How do I get my prescription filled in Darwin?

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Darwin that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Will my employer in Darwin accept the certificate?

Darwin employers and Charles Darwin University accept an ordinary medical certificate as evidence for an absence, and each Doccio certificate carries a verification reference.

Online consultations available during service hours

Care for Darwin, without the waiting room.

Start online in a few minutes. An Australian-registered doctor reviews your request and gets back to you, usually within the hour.