Telehealth doctors in Newcastle

Doccio is an online service, not a Newcastle clinic. Our Australian-registered doctors can see anyone located in New South Wales, including Newcastle, Lake Macquarie and the Hunter.

Start now $59

Online consultations available during service hours

Areas covered

Newcastle CBD
Lake Macquarie
Maitland
Cessnock
Port Stephens
the Upper Hunter

Doccio has no clinic address. Our doctors see people wherever they are in New South Wales.

Hours and after-hours care in Newcastle

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Newcastle keeps the same clock as Sydney, so those hours are your local hours all year.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Newcastle

What it's like here

The Hunter has a large industrial, mining and healthcare workforce working rotating shifts, which is exactly the group that struggles to get to a practice in ordinary hours. After-hours requests are common here.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Newcastle and the Hunter that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Newcastle employers, the University of Newcastle and TAFE NSW accept an ordinary medical certificate as evidence for an absence, and each Doccio certificate carries a verification reference.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. Newcastle has urgent care services and a Medicare Urgent Care Clinic for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in Newcastle

healthdirect — 1800 022 222, 24 hours a day, for free health advice from a registered nurse.

Questions, answered

Is Doccio a clinic in Newcastle?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in New South Wales, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Newcastle?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT), which is your local time. Requests outside that window are handled at the after-hours rate.

How do I get my prescription filled in Newcastle?

Will my employer in Newcastle accept the certificate?

Newcastle employers, the University of Newcastle and TAFE NSW accept an ordinary medical certificate as evidence for an absence, and each Doccio certificate carries a verification reference.